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Service Desk Manager
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Big Rapids, MI 49307
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| Under the general direction of the IT Solution Center director, oversee the day-to-day operations and staff of the Service Desk operations. This includes a Walk-up area, the Call Center, the Hardware Repair area, and Cellular Device support. Provide customer focused computer support and leadership and work as a liaison to the customers within the University community. Use various metrics to drive customer service for this position and all direct reports. Lead respective team by mentoring team members, helping resolve issues with customers, other groups and team members, providing guidance on University, department and unit policies, procedures and processes. Support the use of HDI & ITIL best practices. Required: Bachelor’s degree. A valid driver's license and HDI Support Center Manager certification within one year of employment. Two years of work experience in an IT related technical customer support area and supervisory experience of full-time, part time, and/or student employees. Hands on experience in a call center, service desk, or help desk operation. |
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Director of Multicultural Student Services
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Big Rapids, MI 49307
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| The Director of the Office of Multicultural Student Services will oversee/supervise the activities of the Office of Multicultural Student Services (OMSS), working closely with students, administrators, faculty, and staff across the institution to contribute to promoting a welcoming and inclusive campus environment. The Director and their staff serve as crucial resources and champions across the University to support the personal development and academic success of students of color and other historically marginalized and underrepresented students. The Director will lead in the development of programs, services, and strategic initiatives that focus on increasing access, persistence, retention, and success of historically marginalized and underrepresented students. In addition, the Director will manage all grants that the OMSS oversees, including but not limited to GEAR UP, KCP Visiting Professor, and KCP Future Faculty Fellowship Program. The Director will actively contribute to division initiatives and programs. Required: Master’s Degree from an accredited college or university. Progressively responsible work experience and a minimum of five (5) years of full-time experience working in roles, including experience as a Coordinator, Director, Associate/Assistant Director within higher education, or any other position with significant contact with and supporting marginalized and underrepresented individuals. Experience managing and supervising teams. Experience with budget Management. |
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Temporary Assistant Volleyball Coach
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Big Rapids, MI 49307
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| Assist in planning and organizing all phases of a top Division II volleyball program including developing the student- athlete on and off the court, match preparation, coordinating team travel, fund raising and community involvement. Assist the head coach in all aspects of the program. Must be able to travel with the team and for recruiting. Be an integral part of an exciting, passionate volleyball program. Additional earnings possible with sport camps. Required: Bachelor’s degree from an accredited college or university. Communicate effectively both orally and in writing. |
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International Student Admission Specialist
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Big Rapids, MI 49307
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| Independently provide responsible support functions for the Coordinator of International Admissions, including but not limited to document collection, processing and shipment, file system management, tracking and follow-up with international applicants, excellent and efficient communication and customer service with international applicants, assistance with the transfer credit process and new student orientation. Support in other areas of the office may also be necessary at times. The anticipated start date for this position is October of 2024. However, this is an estimated date and can be revised if needed. Required: Satisfactory completion of two years college. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities may be considered. Equivalency for education is two years of works experience equals one year of education. Experience working in an office environment. Proficiency with software applications (Microsoft Word, Excel, etc.). Effective communication skills both orally and in writing. |
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Executive Assistant to the President of KCAD/VP of FSU
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Grand Rapids, MI 49503
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| To provide administrative support for the KCAD President's Office. Plan, organize, implement, and facilitate administrative functions central to the president’s work. Represent the president to key internal and external constituencies. Requires strong commitment to the mission, values, and vision of Ferris State University and Kendall College of Art and Design. Directly responsible to the President of KCAD/Vice President of Ferris State University. Required: Bachelor’s degree. Four years of upper administrative assistant work experience. Recent supervisory experience, strong organizational skills, considerable contact with the public where tact, diplomacy, and ability to work under pressure are required. |
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Tennis Instructor - Level IV (Student Position)
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Big Rapids, MI 49307
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| Do you have experience in tennis? If so, this position will give you the opportunity to teach tennis to those that are interested in learning. |
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Facilities - Work Control Center Clerical (Student Position)
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Big Rapids, MI 49307
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| The Work Control Center is looking for students to fill their clerical position. This position consists of assisting the center with office work. |
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Facilities - Motor Pool Vehicle Assistant (Student Position)
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Big Rapids, MI 49307
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| Are you a student in the Automotive program or just have general knowledge in the field? If so, this position will allow you to use your skills and gain new ones while assisting mechanics on different tasks. |
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RSS Research Assistant- C4 Program (Student Position)
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Big Rapids, MI 49307
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| Do you enjoy conducting research on topics regarding the career you are pursuing? If so, this assistant position may be your opportunity to gain more knowledge and experience within your future career. |
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RSS Research Assistant (Student Position)
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Big Rapids, MI 49307
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| Do you enjoy conducting research on topics regarding the career you are pursuing? If so, this assistant position may be your opportunity to gain more knowledge and experience within your future career. |
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Weight Room Monitor (Student Position)
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Big Rapids, MI 49307
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| Do you enjoy the atmosphere as well as understand the logistics of a weight room? If so, Athletics is seeking a weight room monitor. |
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Video Production Assistant (Student Posting)
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Big Rapids, MI 49307
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| Looking for video production students to help shoot and edit a training series called “It’s Okay to Ask” promoting communication with patients and conversations about sexual health. |
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KCAD FlexLab Assistant (Student Position)
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Grand Rapids, MI 49503
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| FlexLab student employees work directly with the Dow Center FlexLab Coordinator. Students will learn new skills and technologies on the job to facilitate the successful output of digital fabrication/design projects with the KCAD/FSU community. Weekly schedule will be decided based on the student's availability, the FlexLab's staffing needs, and open lab hours. Hours are somewhat flexible and work around the student's course schedule as it changes from semester to semester. |
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Automotive Lab Student Assistant (Student Position)
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Big Rapids, MI 49307
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| This position is for students in the automotive program that are interested in assisting for underclassman's labs. |
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Secretary Level 2
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Big Rapids, MI 49307
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| Provide basic, routine secretarial support by performing a combination of receptionist, bookkeeping and clerical duties. The anticipated start date for this position is September of 2024. However, this is an estimated date. Required: Satisfactory completion of two years college or equivalent technical training or business/technical schooling. The requirements listed are representative of the knowledge, skill, and/or ability required. Any equivalent combination of college education, training, and experience which provides the required knowledge, skills, and abilities may be considered. Equivalency for education is two years of work experience equals one year of education. Two years full-time secretarial work experience to include bookkeeping, supervisory responsibility, and public contact. Two years part-time is equivalent to one year full-time. |
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Part-Time Custodian (Racquet & Fitness Center)
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Big Rapids, MI 49307
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| A position classified as a part-time custodian is available with the Facilities Management department in the Racquet & Fitness Center. The work schedule will be 20 hours per week. The normal working hours are 10:00 pm - 2:00 am, Monday through Friday. However, work may be required at other times including evenings/weekends. It is not anticipated that this position will become full-time. If required by job duties, employee must be able to fulfill the University's requirements concerning issuance and use of University keys. Required: High school diploma or GED. Valid driver's license. No custodial work experience required - will train selected applicant. |
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Nursing Laboratory Specialist
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Big Rapids, MI 49307
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| Nursing Lab Instructional Support Specialist, a 12-month administrative position. Provide instructional and technical assistance in the clinical laboratory setting. Assist and evaluate students performing health assessments and technical procedures. Assist in recruiting activities showcasing the lab. The anticipated start date for this position is September 2024. However, this is an estimated date and can be revised if needed. Required: Bachelor of Science in Nursing; enrolled in and completion of Master’s degree in nursing within 2 years of hire. Current licensure as a Registered Nurse. A minimum of two (2) years of clinical nursing experience in an acute care setting or any equivalent combination of training and experience which provides the required knowledge, abilities and skills. |
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University Recreation - Lifeguard (Student Position)
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Big Rapids, MI 49307
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| University Recreation is seeking responsible and dedicated individuals to join our team as Lifeguards for the Student Recreation Center pool and hot tub Lifeguards are essential for ensuring the safety and |
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Archival Aide (Student Position)
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Big Rapids, MI 49307
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| The University Archives celebrates and preserves the history of Ferris State University. We are looking for two paid employees to help use keep up with the workload. It may include setting up displays, scanning photos. digging out questions from past alumni and preseving the donations that we get. Sometimes they also help with Founders Day. |
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Dynamometer/Airflow Lab Assistant (Student Position)
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Big Rapids, MI 49307
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| Assist Dynamometer and Airflow Professor with labs, including set up, operation, demonstration, and data collection. Ensure students complete lab sheets and report any concerns. |
